What is e-Air Waybill (e-AWB)?

e-Air Waybill (e-AWB) is the electronic form of paper air waybill that is used as the contract of carriage for international airfreight shipments.

How does the e-AWB work?
Click here to find out more about the standard operating procedures of e-AWB.

What are the requirements to implement e-AWB?
Forwarders must have the technical capability to send out FWB (e-AWB) messages and process the following messages:
 o FSU/FOH ( Freight-on-Hand message)
 o FSU/RCS ( Freight Acceptance message)
 o FMA (Acknowledgement)
 o FNA (Reject)

Forwarders should be able to produce high-quality electronic messages.

IATA multilateral e-AWB agreement should be signed and sent to IATA. Alternatively, the airline’s e-AWB bilateral agreement could be used to commence e-AWB.

Inform partners (airlines and ground handlers) of the ability to produce e-AWB for each station.

SIA Cargo’s current e-AWB live stations
LIVE at 45 stations
South East Asia - Kuala Lumpur, Singapore
North Asia - Fukuoka, Hong Kong, Nagoya, Osaka, Seoul, Taipei, Tokyo (Narita), Tokyo (Haneda)
Europe - Amsterdam, Barcelona, Brussels, Copenhagen, Dusseldorf, Frankfurt, London, Manchester, Milan, Munich, Paris, Rome, Zurich
South West Pacific - Adelaide, Auckland, Brisbane, Christchurch, Melbourne, Perth, Sydney
West Asia & Africa - Bengaluru, Cape Town, Chennai, Delhi, Dubai, Johannesburg, Kolkata, Mumbai, Nairobi, Sharjah
Americas – Dallas, Houston, Los Angeles, New York, San Francisco

Quick reference guides
To learn more about the SIA Cargo's e-AWB programme, please refer to the following documents:
i) e-AWB handling manual
ii) EDI agreement

Click here to download the e-AWB procedures for SIA Cargo's forwarders in Singapore.

Click here to download SIA Cargo's EDI Agreement.

Click here to download CCNhub Registration Form.

Please note that the documents are subject to amendments and revisions by SIA Cargo from time to time.

  • Benefits of e-AWB

  • Improved reliability with greater data accuracy
  • Improved productivity with faster handling process
  • Lower processing costs for stakeholders
  • Availability of real-time status updates
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